Reconnect or disconnect
Reconnecting or disconnecting your HubSpot instance out of thalox for marketers is currently only possible via contacting thalox support. You can contact our support via the support form by clicking on the question mark icon on the top right.
Important: Disconnecting will only revoke the integration between thalox for marketers and your HubSpot instance. It won’t cancel your subscription to thalox for marketers or will trigger any data deletion from thalox for marketers.
You will still be able to see your historical data and dashboards in thalox for marketers. A user will not be able to launch a new prediction or send any segments to HubSpot.
If you want to cancel your subscription to thalox for marketers and get your data deleted from thalox for marketers read here how to achieve this.
Uninstall
You can uninstall thalox for marketers from your HubSpot instance via Settings – Integrations – Connected Apps.
Important: Uninstall will only revoke the integration between thalox for marketers and your HubSpot instance. It won’t cancel your subscription to thalox for marketers or will trigger any data deletion from thalox for marketers.
You will still be able to see your historical data and dashboards in thalox for marketers. A user will not be able to launch a new prediction or send any segments to HubSpot.
If you want to cancel your subscription to thalox for marketers and get your data deleted from thalox for marketers read here how to achieve this.